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Frequently asked questions
How do I book a ride?
Can I book without an account?
What is “Accessible” (WAV)?
How is the price calculated?
How do cancellations work?
Free cancellation
Plans change - and that is okay. Most scheduled rides can be cancelled with no fee when you cancel early, before the late-cancellation window and before final pickup coordination has started.
Confirm accessible vehicle
This option is intended for passengers who need a wheelchair-accessible vehicle.