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Frequently asked questions
How do I book a ride?
Tap Start Booking, choose Ride Now or Reserve, then enter your pickup and destination.
Can I book without an account?
You can explore and start a booking as a guest, but you'll need an account to view Trips, manage payments, and contact support.
What is “Accessible” (WAV)?
Accessible rides are designed for wheelchair users (WAV). You'll see available options and rates before confirming.
How is the price calculated?
Pricing may include distance, time, demand, and any applicable fees (like tolls). Your total is shown before checkout.
How do cancellations work?
Cancellation rules depend on ride type and timing. We'll show the policy clearly before you confirm your booking.
